Support

No Sound?

If you are getting no sound, please follow these steps…

1) Make sure your Side Switch is not on. If it shows orange, this means it is locked/muted, flick it to show no orange.

sideswitch

2) Check that the volume is turned up

3) Check that AirPlay mode has not been accidentally turned on, swipe up from the bottom of the screen.

airplay

On the iPad, the side switch can either lock the screen rotation, or mute the device. However only some types of apps are muted, video, music and system sounds can still play (see Apple guide to the Side Switch).

4) Go to the iOS Settings > General and under “Use Side Switch To” it will either be Lock Rotation or Mute, this will tell you what your Side Switch is setup to do.

ios8-ipadmini-pref-general-lock_rotation

5) Change the side switch setting mute, now restart the app and check the Side Switch isn’t showing orange as above.

6) If you want to keep the Side Switch on Lock Rotation, you might have the device muted in the control panel. Swipe up from the bottom edge of the device and toggle the Mute button

mute

7) So unmute, check volume, check AirPlay and reboot the device. If that doesn’t work contact us below.

 

Little Digits

Q. How do I put the app into my language?

A. The spoken words are in English, but you can record your own voice into any language.

First press the microphone on the first menu…

microphone

Then use the record screen and record a voice for each sample…

recordscreen

Q. The microphone isn’t working!

A. Since iOS 7, apps must request permission to use your microphone. Little Digits does this the first time you go to the record screen. If you accidentally clicked deny, you can enable the microphone through the iOS settings app on the home screen. Then go to Privacy, then Microphone, then make sure the toggle is green for Little Digits.

Q. The app isn’t responding to my finger touches, what’s wrong?

A. Please turn off multitasking gestures on your device settings.
Settings > General > Multitasking Gestures > Off

Q. The app closes or switches to another app when I use 4 fingers or more.

A. Please turn off multitasking gestures on your device settings.
Settings > General > Multitasking Gestures > Off

 

Ask for help

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